Mentoring to help young people take the first steps in NHS careers

Barts Health NHS Trust - Health Care Horizons

August 2019

Widening Participation
Public Sector


Healthcare Horizons programme is helping young people in East London to take the first steps in NHS careers by enabling them to learn more about different health professions, access higher education and secure employment within the NHS. It has been developed with the intention of delivering short and medium-term improvements in recruiting and retaining suitably qualified staff with focus on local recruitment. Through our work we aim to increase awareness of NHS careers, raise career aspirations among young people within our communities, promote Barts Health as a local employer, and to improve careers advice and guidance provided to young people.

The programme works directly with 37 secondary schools within Tower Hamlets, Waltham Forest, Hackney and Newham offering wide range of activities; career events, online mentoring, virtual work experience platform, face to face work experience, parent engagement sessions and pre-employment training programme including clinical and non-clinical pathways.

It is supported by Sadiq Kahn who wants to give young Londoners access to a wealth of career opportunities that exist in London's healthcare sector.

Aim of the Program

Healthcare Horizons aims to provide participating mentees with support in the following areas:

  • Career advice and guidance
  • University applications and interview guidance
  • Developing communication skills and confidence building
  • Increasing knowledge about the NHS and available careers and career pathways within the sector

Our Solution

As the PLD mentoring solution is highly configurable we were able to work with the Healthcare Horizons team on a mentoring user journey that met the needs of their mentees and mentors.

As the mentors are busy healthcare professionals the mentoring platform had to be accessible and easy to use as well as appealing to the mentees who are 6th form college students.

PLD worked with the team at Healthcare Horizons to tailor a user journey to meet the needs of their mentors and mentees and deliver a programme that is providing essential career support to aspiring healthcare students.


75% of mentees who have registered have found a suitable match to provide career advice and support in their chosen area of healthcare interest.

They mentees have matched with mentors to support career advice and guidance, UCAS application support, university interview support, personal statement advice and general advice about working in the healthcare sector.

Feedback from the platform survey shows that the programme has been effective in helping young people from diverse backgrounds to unlock their potential and help guide them to a career in healthcare.

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